FAQs
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at: service@buenkee.com
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Will I receive a confirmation number when I place my order?
Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
Who can I contact if I have a problem with my order?
All inquiries can be forwarded to service@buenkee.com
How can I pay?
We accept all Major Credit Cards and Paypal.
Is checkout on this site safe and secure?
You can be absolutely sure that all purchases here are safe and secure and are SSL-encrypted to protect your data!
If I enter my email address will you sell my information?
We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
How long is the warranty of your product?
The warranty period of all our products is 12 months from the date of purchase. lf it is damaged or malfunctioned during normal use, a new replacement will be provided for free within one year. If you have any questions during use, just contact our customer support via email service@buenkee.com, we will reply to you as soon as possible with solutions.